"Great Job Andy and Mike!"

Andy was great!!! He called me to tell me that the vehicle was not available... And then called me back to tell me it was ... I know this is his job and He benefits from this but... I have not had the same immediate response from other dealers! Andy also helped us get to the dealer... We called lost with the wrong directions and were frustrated...we had the wrong directions not anything on your part!! Andy was able to give directions and had the truck waiting for us to test drive when we hot there! Andy was friendly personable and able to answer all of our questions! He worked quickly and was able to follow our distracted thoughts and humor... Overall would buy a car from him in the future!! Mike the finance guy!!! Had fun with him as well ! He had a great way of visually explaining things to us that was very helpful ...charting and visual diagrams... He did great with!! He had an answer for all questions, was patient with our humor and questions and was able to explain things well!!! I would rate your service at a 9.5! Throw in a person in an animal suit doing back flips across the parking lot... I give you a 10.0! On the way home I said that it was too bad that we only deal with the car dealing industry every 5 years because they were nice!!!  Tell Andy and mike we said thanks!!!!!!

Danielle G,Elizabethville, PA.

"Thank you!"

Thank You for your interest. Everything went great, Chris was very helpful and was a pleasure working with him. So far I am very happy with my new truck would definitely recommend your dealership to anyone interested in a vehicle purchase. I'm sure when it's time for a new vehicle, I'll be shopping at your dealership again. Thanks for everything!

Ray L,Carbondale, PA

"Everything was excellent"

Everything was excellent. Chris was very knowledgeable, didn't push, and got us a great deal. It was one of the best experiences we have had buying a car. The waiting area is also much better than in other dealerships. Chris is very well versed in financing options and in explaining the way things are done. Everyone else that we had contact with was also very friendly and personable. Another salesman asked if I needed help. when I told him that I was waiting for Chris, he thanked me for coming in anyway. It was a very positive experience and I will recommend your dealership to others.
 

Ed F,Old Forge, PA.

"It's a 10!!"

Hello Lisa.

Thank you for the query.  1-10...its a 10!
 
Chris Scarlata is an exceptional salesperson, and obviously proud of your new facility. The dealership is lucky to have him. He is polished without being arrogant.

Thanks again, Lisa. Your dealership is top-notch.

Geary & Judith,New Jersey

" Less Stress! "

Lisa, Andy and the whole Toyota of Scranton Team,
 
My experience was terrific, I give it a 10. This was the first time I negotiated via the internet and it relieved me of a lot the stress and pressure one feels during car purchasing at some dealerships.
 
Thanks,

Neal

Neal,Allentown PA.

" Everything went smooth! "

Hi Lisa,
Everything went very well today. I never had such a smooth experience when buying a vehicle. I knew what I wanted and your team did a great  job working with me to achieve that.

Thanks for everything.
Mike
 

Mike, Olyphant, PA

"WOW! What a nice place"

Hi to all,

I wanted to thank your team with helping me buy a Avalon. I really hate buying a car and decided to try researching on the internet. I requested from over 6 dealers information on the Avalon and your dealership was the fastest and most informative.

It was simple and enjoyable. In my 50 years on earth, I never thought I would have said that about buying a car.

I will stop in to see you for my first service. (Not to mention stopping in at Dunkin Donuts!

Thanks again for everything. I will tell my friends!

Jim

Jim,Scranton, PA.